Support

Questions, problems or a card that will not scan? Write to support@pullvue.app. We answer in English and Turkish.

Getting a good scan

Hold the card flat inside the frame on screen, in good light and without glare. Penny sleeves are usually fine, but thick top loaders and strong reflections can hide the number at the bottom. If Pullvue is not sure, it shows the closest matches and lets you pick the right card.

Which cards are supported?

Pokémon TCG cards printed in English, German, French, Italian and Spanish, from the first sets to the newest. Japanese, Korean and Chinese cards are not supported yet.

Where do prices come from?

Prices follow the Cardmarket price guide in euros and are updated daily. The value of a card is its trend price; when there is none, the 30-day average or the lowest offer is used. Condition is not taken into account.

What does Pullvue Pro add?

The free version scans without limit, shows every price, tracks set progress and holds up to 100 cards. Pro removes the card limit and lets you record purchase prices to see your profit and loss.

Cancelling or restoring a subscription

Subscriptions are managed by Apple: open Settings on your iPhone, tap your name, then Subscriptions. To restore a purchase on a new device, open Pullvue › Settings › Restore Purchases.

Moving to a new iPhone

With iCloud turned on, your collection comes along automatically when you sign in with the same Apple Account.

Rights holders

If you believe something in Pullvue uses your work or trademark without permission, write to support@pullvue.app and we will look into it right away.